Shipping and Return Policy

Orders are generally shipped in 1 day after your order is processed and they normally take an additional 3 - 5 business days to arrive.

Orders are processed Monday through Friday during normal business hours.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

General Policy:
Central Welding Supply and welders-direct.com is dedicated to providing businesses and consumers the best quality welding equipment at the lowest prices. Much of the cost savings we offer is gained by cutting out the middle-man and having the equipment shipped, whenever possible, directly from the manufacturer to YOU. We process all orders the same day as received during normal business hours. Occasionally an item may be delayed due to shortages or manufacturers back orders. If the delay is more than a day or two, we will contact you for further instructions on the item.

Standard Shipping: :
Shipping and handling is included in the price of all welders, plasma cutters, wire feeders and other related welding equipment and accessories for all shipments within the United States (except Hawaii and Alaska).

Shipping methods will vary depending on the manufacturer and type of equipment being shipped. For large packages not shipping UPS, RPS, or FedEx, customers will be contacted to schedule date and time of delivery by the carrier. Special handling or equipment may be required (such as forklift or truck with liftgate). In some cases the common carrier may require customer pick-up at their closest terminal for deliveries outside normal service areas. Normal shipping time is three to four days from date of order for all equipment in-stock but may be longer depending on weather or other circumstances. If you need to track an order please contact us via email or call a sales representative at 1-866-935-3379.

Alaska and Hawaii Orders:
Shipping charges will not be calculated on your order or confirmation at the time you place it. You will be contacted by our Sales Department within 2 business days of placing an order to confirm shipping, sales tax and other fees which may be associated with shipping.

Sales Tax:
A Sales tax of 9.1% will be applied to all orders shipped to Washington State addresses ONLY. No tax will be collected or applied for any other states.

CANCELLATIONS: In the event of a cancellation of order, the customer may incur additional fees pertaining to freight cost or restock fees as required by the manufacturer